For your peace of mind, all payments are processed by PayPal. We are committed to protecting your security and privacy. Our secure-server software encrypts all your personal information including credit or debit card numbers, names and addresses. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. Zouf Ltd does not receive or store any credit card information as this is handled by our payment provider, PayPal.
Zouf Ltd’s complete commitment to customer service means we’ll make sure you, and only you, can access your account. And because we know how annoying junk mail is, we promise not to pass on your e-mail address, home address or any other details to any third party.
In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
Make your password difficult to guess and if using a public computer (such as in a library or Internet cafe) always Sign Out when you’ve finished using zouf.biz.
Keep your passwords to yourself. Anyone who knows your passwords can access your account. Do not write down your passwords. Do NOT store them on your computer’s hard drive as they are prone to theft from online hackers.
Please ensure that your details are always kept up-to-date in Your Account. If you have placed an order, and notice an error with the delivery address, please contact us immediately to correct the issue.
If you have forgotten your password, please go to Your Account page and use the “Lost Password?” link. We will email you a new password so that you can Sign In to your account. Once signed in, you may change your password to something more memorable, although we advise that you do not make your password obvious and that it contains both numbers and letters.
Always pay using the PayPal Express Checkout option.
Paypal is safe and secure and provides buyers with a convenient method of payment. You will be asked to enter your payment details on the PayPal website for your peace of mind.
The overwhelming majority of online transactions are completed safely and efficiently. However, there are some risks. Read the following advice to ensure your online shopping experience is as safe and secure as possible.
Be wary if you are asked for any personal information.
Zouf.biz will never e-mail or call you to ask you to disclose or verify your zouf.biz password, credit card or bank account number. You should only give out this information directly on the zouf.biz site or when you contact zouf.biz directly.
If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your Zouf Ltd password or personal or banking information, disregard the request and please report the incident to us.
If you receive a suspected fake zouf.biz e-mail, discover a spoof zouf.biz site, or if anything raises your suspicions, please report it to us, forwarding any suspicious e-mail including the full headers directly to contact@zouf.biz.
