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Secure Shopping

1 How do I know your website is secure?

Ensuring Zouf.biz is as secure as possible is of the utmost importance to us. Our site uses software to provide high level SSL encryption technology. There are two simple ways to check if a page on our website is secure; firstly a small padlock sign will appear in the bottom bar of your browser and the 'http' will be replaced with 'https' at the front of Zouf.biz in the browser address window.

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot guarantee over the security of the information you provide over the internet and as such we cannot be held responsible for it.

Please note that email correspondence is free-format text and cannot be encrypted; therefore it is not a secure means of communication. We will never contact you by email to ask you to send or confirm any of your personal details If we need any information of this nature we will only contact you by telephone.

Never send any sensitive information, such as passwords or credit card information, via email. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. To ensure shopping at Zouf.biz is as safe as possible, we operate 3D Secure - a credit and debit card authentication process operated in partnership with your card issuer. Think of 3D Secure as 'chip and pin' for online shopping. Here's what you can expect:

  • To complete your order, you will be briefly redirected to a secure screen hosted by your card issuer.
  • If you have previously paid using 3D Secure, enter your 3D Secure password to complete your order.
  • If this is the first time you have used 3D Secure you will be asked to complete a quick, simple registration process to complete your order.
  • Once your identity has been confirmed, your order will be approved and you will automatically return to Zouf.biz.

2 Will you pass my information on to other companies?

Your privacy is of the utmost importance to us. Your personal details will only be used by Zouf.biz and our carefully selected third party partners to ensure we deliver an excellent service to you, to process and deliver your order and maintain your account with us. We do not sell or pass your details on for any other purpose.

3 How do you notify me of any changes to your security and privacy policy?

Any changes we make to our security and privacy policy in the future will be updated in our terms and conditions.